Shipping policy

# Shipping Policy — Dummers

**Last Updated: March 28, 2026**

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Dummers ("Dummers," "we," "us," or "our") is the online store operated by EmmasChild. We are committed to delivering your order accurately, in good condition, and on time.

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## Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays) after payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.

If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay.

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## Shipping Rates & Delivery Estimates

| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Calculated at checkout |

Shipping charges are calculated and displayed at checkout based on your location and order size.

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## Domestic Shipping (United States)

We ship to all 50 states within the United States. Orders are shipped via USPS, UPS, or FedEx depending on your location and the shipping method selected at checkout.

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## International Shipping

At this time, we do not offer international shipping outside of the United States, with the exception of orders shipped to the European Union under applicable consumer protection laws.

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## Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package on the carrier's website. Please allow up to 24 hours for tracking information to update.

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## Shipping Address

Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at **contact@emmaschild.com**

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## Lost or Stolen Packages

Dummers is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your tracking information shows your package was delivered but you have not received it, please:

1. Check with neighbors or building management
2. Contact the carrier directly
3. Reach out to us at **contact@emmaschild.com** and we will do our best to assist you

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## Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery at **contact@emmaschild.com** with your order number and photos of the damage. We will work to resolve the issue promptly.

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## Contact Us

If you have any questions about your shipment or our shipping policy, please contact us:

**Dummers — operated by EmmasChild**
Email: contact@emmaschild.com
Address: 88 Route 17M #813, Harriman, NY 10926, United States